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Executive - Human Capital (IR)

Human Capital

Location: EON Head Office, Glenmarie Shah Alam

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Executive - Marketing

Marketing

Location: EON Head Office, Glenmarie Shah Alam

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Senior Executive - Sales Operation

Sales - EON Proton

Location: EON Head Office, Glenmarie Shah Alam

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Assistant Manager - Sales Operation HQ and Branch Support

Sales - EON AutoMart

Location: EON Head Office, Glenmarie Shah Alam

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Executive - Corporate Sales

Sales & Marketing

Location: EON Head Office, Glenmarie Shah Alam

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Executive - Performance Management

Planning & Strategies

Location: EON Head Office, Glenmarie Shah Alam

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Executive - Sales Coordinator

Sales

Location: HASB, Seremban

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Executive - Service Coordinator

After Sales

Location: HASB, Seremban

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Senior Executive - Commercial Sales

Commercial Vehicles

Location: EON Head Office, Glenmarie Shah Alam

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The Smart Drivers Program

Internship

Location: EON Head Office, Glenmarie Shah Alam

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Job Description / Scope :

  • Perform full spectrum of human resource functions which includes recruitment and selection, compensation
    and benefits, performance management, industrial relations, employee relations and training & development. 
  • Support the effective management of human resources, manpower supply, employee database, staff training
    and performance management for the business unit.
  • Conduct investigations into employee disciplinary issues and misconduct fairly and recommend appropriate
    actions based on policies and procedures in accordance with the relevant policies and law.
  • Prepare show cause letters, punishment letters, and other related documents. 
  • Keep track of disciplinary cases and update their progress.
  • Maintain accurate records of disciplinary actions and outcomes.
  • Conduct interview/inquiry sessions relating to misconduct cases. 
  • Recommend appropriate actions in line with relevant policies and procedures.
  • Prepare content for briefings to ensure employees are informed about their rights and responsibilities.
  • Conduct Industrial Relations briefings and awareness programs.
  • Conduct domestic inquiry (DI) sessions as a Prosecuting Officer. 
  • Communicate with respective operating units/ subsidiaries for effective Human Resource practices, compliance to policies and procedures.
  • Assist stakeholders on effective Performance Improvement Plan (PIP) execution.
  • Keep track the ongoing implementation of the PIP and report on its progress. 
  • Act as the company’s representative in conciliation meetings for any disputes at the Industrial Relations Department and Labor Office.
  • Assist in Industrial Court and Labor Court matters.
  • Develop and maintain an effective filing system for records, ensure proper documentation and information
    flow.
  • Undertake any other special assignments, ad-hoc functions and related duties as and when required by the superior

Job requirements / Skillset :

  • Candidate must possess at least Bachelor’s Degree in Business Studies/Administration/Management, Human Resource Management or equivalent.
  • Knowledge of Labor Laws: In-depth understanding of labor laws, employment standards, and collective bargaining agreements.
  • Minimum of 2-3 years of experience in industrial relations, labor law, or employee relations, preferably in a unionized environment.
  • Proficiency in Malay and English.
  • Good data and analytics skills, with the ability to generate and interpret reports.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and manage deadlines in a fast-paced environment.

Job Description / Scope :

  • Handle all administrative tasks related to event planning, execution, and reporting.
  • Manage and execute all internal processes, paperwork and administration for all events
  • Support event logistics, including vendor coordination, venue bookings, and materials preparation.
  • Assist in budgeting, tracking expenses, and compiling cost reports for event-related activities.
  • Manage event registration processes, attendee databases, and post-event follow- ups.
  • Coordinate with internal teams to ensure smooth execution of event marketing activities.
  • Compile event debrief reports with key insights and recommendations
  • Assist in the setup and execution of social media and performance
    marketing campaigns (Facebook, Instagram, ĮinkedIn, Google Ads, etc.).
  • Manage administrative tasks such as campaign tracking, budget monitoring, and performance reporting.
  • Support content scheduling, community management, and basic copywriting for digital channels.
  • Monitor and analyze key marketing metrics, preparing reports and insights to optimize campaigns.
  • Assist in the setup of tracking tools (UTMs, pixels, analytics dashboards) to measure performance effectively.
  • Stay up to date with digital marketing trends and provide recommendations for campaign improvements.

Job requirements / Skillset :

  • Bachelor’s degree or relevant qualifications in Marketing, Mass Communications, or related discipline (preferred).
  • 1-3 years of experience in marketing, event coordination, or digital marketing. Fresh graduates are still recommended to apply.
  • Proficiency in Malay and English. Additional language is a plus.
  • Basic understanding of event management workflows and processes.
  • Familiarity with social media platforms, paid ads, and performance tracking tools.
  • Good data and analytics skills, with the ability to generate and interpret reports.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and manage deadlines in a fast-paced environment.
  • Strong interpersonal and communication skills to coordinate with stakeholders and vendors.
  • Experience using Google Analytics, Meta Business Suite, ĮinkedIn Ads, or other ad platforms.
  • Knowledge of CRM systems, email marketing tools, or automation platforms.
  • Basic design skills (e.g., Canva, Adobe Suite) for simple marketing collateral

Job Description / Scope :

  • Plan vehicles order, arrange for stock allocation and update principal.
  • Arrange vehicle logistic arrangement for all branches.
  • Monitor ageing stock level and push for delivery.
  • Ensure achievement of wholesales incentives from principal.
  • Compile and update finance department on branches’ outstanding claims against principal.
  • Update and advise finance department on vehicle payment due to principal.
  • Prepare monthly reporting consists of branch target achievements, commissions, incentives and sales/marketing activities organized throughout the month.
  • Responsible for the preparation of sales AMP for all branches and review with Head/Chief Operating Officer within the agreed timeline.
  • Coordinate with CRM department to ensure customer complaints are attended to for the conformance with company public relations policies and procedures.
  • Responsible in ensuring the branches sales operational and business directions are aligned to the overall operation goal and meet the company objective.
  • Undertake other special assignments, ad-hoc functions and related duties as and when required by the superior.

Job requirements / Skillset :

  • Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. A Master’s degree or relevant certifications in sales operations or management would be a plus.
  • Minimum of 3-5 years of experience in sales operations, sales support, or a related field. Prior experience in a senior or leadership role is highly desirable.
  • Strong understanding of sales processes, pipeline management, and sales forecasting. Experience with CRM systems and sales analytics tools is essential.
  • Excellent verbal and written communication skills to liaise effectively with sales teams, management, and other departments. Ability to present data and insights to senior leadership.
  • Strong leadership qualities with the ability to mentor and guide junior team members while collaborating effectively within the sales team.
  • High attention to detail with the ability to ensure accuracy in sales reports, forecasts, and other sales-related activities.

Job Description / Scope :

  • Lead Sales Operations Department
    • Lead the Sales Operations Department, consisting of Sales Planning Executives, Sales Operations Executives,
    and Office Sales Admin. Oversee the branch-level sales operations teams to ensure smooth and efficient sales
    processes across all branches.
  • Branch Supervision
    • Oversee and supervise all branches in related tasks or reports, ensuring compliance with Sales policies and
    Standard Operating Procedures (SOPs).
  • Sales Performance & Reporting
    • Update and record sales performance, monitor Sales Consultants’ productivity, and prepare related reports or
    presentations as required.
  • Management Presentations
    • Prepare and deliver management presentations (Related to Sales Operations), ensuring clarity and effective
    communication of key data and insights. Proficiency in PowerPoint, Excel, and Word (Microsoft Office) is
    essential for daily tasks and presentations.
  • Management Meetings
    • Compile and prepare data and documents for monthly management meetings and take minutes during these
    meetings.
  • SOP Review & Updates
    • Review and update the company’s Standard Operating Procedures (SOPs), obtaining approval from
    management for any changes.
  • SOP Training & Briefing
    • Organize and conduct an annual SOP briefing and refresher session for all branches.
  • Audit Response
    • Assist management in preparing responses to audit findings within 10 days of receipt from the Group Internal
    Audit Department (GIAD).
  • Risk Management Updates
    • Update the Entrepreneur Risk Management system monthly and ensure data is entered into the Q-Radar
    system on a quarterly basis.
  • Asset and Maintenance Support
    • Assist branches in the initial process of purchasing assets and managing maintenance for sales branches,
    including facilities maintenance, malfunction issues, and capital expenditure.
  • Security Management
     • Manage the security system at branch level, including regular inspections of security services, verifying tax
    invoices from security providers, renewing security contracts, and ensuring all payments are made to security
    providers.
  • Compliance Monitoring
    • Assist in monitoring compliance with tax regulations, the Personal Data Protection Act (PDPA), and any other
    new projects or tasks assigned by DRB-HICOM Group’s guidelines.
  • Coordination with Marketing & Aftersales
    • Coordinate closely with the Marketing and Aftersales departments to implement new sales tactics or synergy-related executions. Ensure that these strategies are effectively executed to maximize sales potential at all given
    opportunities.
  • Special Assignments
    • Undertake other special assignments, ad-hoc functions, and related duties as required by the superior.

Job requirements / Skillset :

  • Education :
    -Bachelor’s degree in Business, Marketing, Sales, or a related field (preferred).
  • Experience :
    -3-4 years in sales operations, business development, or a similar role.
  • Languages :
    -Proficient in Malay and English. Additional languages are a plus.
  • Skills :
    -Basic knowledge of sales processes and operations. o
    -Familiarity with sales tools, CRM systems, and tracking sales performance.
    -Good at analyzing data and preparing reports.
  • Key Qualities :
    -Strong organizational skills and attention to detail.
    -Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
    -Excellent communication skills to work with teams, branches, and external partners.
  • Other :
    -Problem-solving skills and a customer-focused approach.
    -Ability to work well with different teams and adapt to changing priorities.

Job Description / Scope :

  • Generate new accounts / sales to meet the monthly sales target
  • Prepare quotation / proposal / presentation to clients
  • Doing market research on latest trends
  • Ensure overall smooth running of sales activities and operations
  • Control, monitor and follow up payment collection within targeted timeline.
  • Initiate client visits to build up customer rapport and maintain good relationships
  • Prospecting new corporate business for car hire and lease.
  • Attend existing corporate accounts, provide promotional info / product knowledge.
  • Assure all relevant documents and billings been forwarded to customers.
  • Work closely with current and potential customers to understand their needs / potential business.
  • Follow each order through to delivery and check on customer satisfaction.
  • Undertake any other duties as and when assigned by Superior.

Job requirements / Skillset :

  • Possess at least Diploma / Bachelor’s Degree / Master’s Degree in Business Administration / Marketing or any other related discipline.
  • Possess at least 2 years’ experience in Corporate Sales / Fleet is an added advantage.
  • Proficient in Microsoft Office.
  • Possess excellent communication and presentation skills, both in Bahasa Malaysia and English.
  • Possess pleasant personality, good customer service skills.

Job Description / Scope :

  • Own the management reporting dashboard: update, analyze, track and monitor the performance for all business segments
  • Ensure the related info are cascaded to the whole group
  • Custodian/Owner of MyAvis, Facility Management System, Rent Car and other related systems to Avis’s business operations
  • Ensure that all related system is aligned with the business requirements and are fully optimized
  • Lead related system development/enhancement initiatives as and when required
  • Track on-going projects status end to end, resolve the arising issues and ensure projects are completed on time
  • Work closely with strategic planner to identify and improve overly cumbersome processes that could be streamlined and made more efficient via process automation
  • Provide report and track the team’s weekly deliverables / assigned tasks, monitor the progress and ensure all deadlines and priorities are being met based on the committed timelines.
  • Oversee and manage key projects from inception to completion, ensuring they are delivered on time, within scope, and within budget.
  • Collaborate with cross-functional teams to ensure successful execution of strategic initiatives.
  • Monitor project progress, identify risks, and implement mitigation strategies.
  • Provide leadership and guidance to junior team members.
  • Foster a culture of continuous improvement and innovation within the department.
  • Collaborate with other departments to ensure alignment of strategies and objectives.

Job requirements / Skillset :

  • Bachelor’s degree in Business Administration, Finance, Economics, or a related field. A Master’s degree (MBA) is a plus.
  • Strong analytical and financial modeling skills.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to think strategically and drive results.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and relevant business software.
  • Strategic Thinking: Ability to think long-term and develop innovative strategies to drive business growth.
  • Leadership: Demonstrates strong leadership qualities and the ability to inspire and guide teams. 
  • Collaboration: Works effectively with others across the organization to achieve shared goals.
  • Problem-Solving: Strong ability to analyze complex problems and develop effective solutions.
  • Adaptability: Flexible and able to adjust to changing business environments and priorities.

Job Description / Scope :

  • Develop and execute strategic plan to achieve sales target and expand customer base.
  • Ensure overall sales performance and operational expenditure in according to the Annual Management Plan (AMP).
  • Coordinate stock for new and used vehicle, match with pricing strategies and customer networks.
  • Responsible on the stock movement, availability, ordering and reporting. Liaise with head office on any matters pertaining to sales operations.
  • Analyze sales performance, monitor individual achievement and development, ensure sales team is equipped with adequate training.
  • Responsible on sales profitability by planning, implementing and monitoring tactical campaign / initiatives and compliance to Standard Operating Procedures (SOPs).
  • Liaise with Marketing Department, After Sales Department or any internal / external stakeholders to initiate sales activities.
  • Emphasize on generating business excellence from integrity, customer focused, learning organization, innovation, pride and quality throughout effective management skills.
  • Build good image of Volkswagen and Principal VPCM, EON Bhd and DRB-HICOM Bhd, maintain excellent networking with potential customers.
  • Deal with all complaints amicably, manage operating cost, good practices and ensure process transparency.
  • Perform any other assignments as and when required by the Superior / Management.

Job requirements / Skillset :

  • Bachelor’s degree in Business Administration, Marketing, or a related field. Relevant certifications or courses in sales and customer relations are a plus.
  • Minimum of 2-3 years of experience in sales coordination, sales support, or related roles, preferably in a fast-paced environment.
  • Ability to manage multiple tasks, prioritize effectively, and coordinate sales activities across teams. Experience with CRM systems and sales tracking software is a plus.
  • Strong verbal and written communication skills to liaise with customers, sales teams, and other departments. Ability to prepare reports, presentations, and communicate effectively with clients.
  • High attention to detail with the ability to identify and resolve issues in sales processes. Strong problem-solving skills to ensure smooth coordination between sales and other departments.

Job Description / Scope :

  • Responsible for management of the service department and supervise to ensure the achievements of service department objectives.
  • To adhere service policies and procedures are implemented as required by Company and Volkswagen standard operating procedures.
  • To achieve the monthly intakes, sales, gross profit, expenses and net profit objectives are met as per guidelines / budgeted issued by company and Volkswagen.
  • Interacts with customers on a regular basis to understand their concerns and issues and offers solutions.
  • Ensures ‘Come Back Jobs’ from customers are strictly follow the Standard Operation Procedures (SOP) as required by company and Volkswagen and recurring complaints are reduced /
    eliminated.
  • Communicates with subordinates on a regular basis to discuss customer feedback, issues, seek and provide suggestions for improvements.
  • Ensures administrative requirements for the service center are fulfilled such as: relevant documents (invoices, payments, weekly, monthly reports and etc) are monitor and update to related departments.
  • Monitoring of warranty claim submission is administered. 
  • Monitoring and minimizing the outstanding payment from Insurance Company/Creditors.
  • Monitoring and minimizing quantity of pending vehicles.
  • Inventory of parts, accessories, lubricants, tools, facilities are maintained in good conditions.
  • Service publications (price list, service bulletin, etc) are updated regularly in order to update staff on product and price changes.
  • Ensures service center personnel receive adequate technical training in order to upgrade their skills.
  • To perform any other duties assigned by superior.

Job requirements / Skillset :

  • Bachelor’s degree or diploma in Business Administration, Customer Service, Management, or a related field (preferred).
  • 1–3 years of experience in service coordination, customer support, or administrative roles.
  • Fresh graduates with relevant skills are encouraged to apply.
  • Proficiency in both Malay and English; knowledge of other languages is a plus.
  • Strong understanding of customer service principles and service delivery processes.
  • Familiarity with service management systems, ticketing tools, and CRM platforms.
  • Good problem-solving and organizational skills with strong attention to detail.
  • Able to manage multiple service requests, prioritize tasks, and meet deadlines efficiently.
  • Excellent interpersonal and communication skills for liaising with clients, vendors, and internal teams.
  • Proficient in Microsoft Office (Excel, Word, Outlook) and able to prepare service reports and documentation.
  • A proactive and team-oriented attitude, with a strong sense of responsibility and professionalism.

Job Description / Scope :

  • Develop and implement comprehensive sales strategies to meet or exceed revenue targets.
  • Analyze market trends, competitive landscape, and customer needs to identify opportunities for growth.
  • Set and monitor sales objectives, KP|s, and performance metrics.
  • Collaborate with other department to ensure a cohesive approach to customer acquisition and retention.
  • Monitor and report on sales performance, trends, and yearly forecasts
  • Prepare quotation / proposal / presentation to clients
  • Ensure overall smooth running of sales activities and operations
  • Build and maintain strong relationships with key clients and stakeholders.
  • Develop strategies for expanding business with existing clients and acquiring new ones.
  • Oversee major negotiations and contracts to ensure alignment with company goals.
  • Control, monitor and follow up payment collection within targeted timeline.
  • Initiate client visits to build up customer rapport and maintain good relationships
  • Prospecting new corporate business for car hire and lease.
  • Servicing existing corporate accounts.
  • Assure all relevant documents and billings been forwarded to customers.

Job requirements / Skillset :

  • Minimum Degree or its equivalent
  • Positive, meticulous and able to work independently as well as in a team.
  • 1-2 years of working experience is an added advantage.
  • Excellent organizing, time-management and planning skills.
  • Excellent communications skills in both Bahasa Malaysia and English (writing and verbally)
  • Excellent interpersonal skills with pleasant personality.
  • Able to work independently as well as with the team.
  • Able to work on weekend when required
  • Computer literate.