EON Berhad | Edaran Otomobil Nasional Berhad

Privacy Agreement

Release Date: July 3, 2025
Effective Date: July 1, 2025

Introduction

EON SALES by Edaran Otomobil Nasional Berhad (EON) and its affiliates (hereinafter referred to as “us” or “EON”) provides this Privacy Policy to explain how we collect, use, store, and disclose your personal information. We fully respect and protect your personal privacy and have developed this Privacy Policy (“Policy”) for your understanding.

This Policy applies only to the EON SALES app and its CRM services (hereinafter referred to as “the app”). It does not apply to products or services offered by third parties through the app. You should review those third-party terms and privacy policies separately.

By using our CRM services, you confirm that you have read and agree to this Policy. If you have any questions, comments, or suggestions, please contact us via phone at 03-7711 2211 or email digital@eon.com.my.

1. How We Collect and Use Your Personal Information
1.1 Security & Operations

To ensure secure operations and prevent threats such as phishing, fraud, or intrusion, we collect:

  • Operation logs (e.g., IP address, access time, device logs)

This is essential for account risk detection, authentication, and legal compliance.

1.2 User Authentication and Login

We may collect the following data for internal user login and verification:

  • Full Name
  • Phone Number
  • Email Address
  • Password (of EON SALES)
  • Company Name & Address
  • Type of Business
  • Number of Company Teams / Sales Desks / Stores

Alternatively, we may collect your phone number and one-time SMS code if you use dynamic login.

1.3 Permission Configuration & Access Control

To manage login rights and roles, we may also collect:

  • Name, Email, Organization, Status, and User ID
2. Privacy Notice for External Sales Agents
1. Clarified User Type:
  • These are part-time salespersons with no EON staff ID or EON-issued email address.
  • They access the CRM app using personal emails and devices.
2. Data Collected from External Sales Agents:
  • Full Name
  • Personal Email Address
  • Contact Number
  • Location
  • ID Number (NRIC/Passport)
  • Photo (if applicable)
  • Device Information (for security tracking)
3. Purpose of Data Collection:
  • Identity verification
  • Lead assignment
  • Sales performance tracking
  • CRM activity monitoring under EON supervision
4. Data Storage & Security:
  • Data is stored on AVM cloud servers in Malaysia
  • Protected under the same standards as internal users’ data
5. Data Sharing Scope:
  • With relevant system developers and DRB-HICOM subsidiaries only
  • For legitimate business purposes
6. Rights Granted to External Sales Agents:
  • Access, correction, deletion, and withdrawal of consent
  • Requests via 03-7711 2211 or digital@eon.com.my
3. Cookies and Similar Technologies

We use cookies and web beacons to:

  • Authenticate users
  • Prevent fraud
  • Store user settings
  • Track service usage

You may disable cookies in your browser settings, but this could affect functionality.

4. Sharing, Transfer & Disclosure

We will not share or transfer your data unless:

  • You give explicit consent
  • Required by law or legal proceedings
  • Required during organizational restructuring (e.g., mergers)
  • Your data may be shared with:
  • Third-party vendors developing the app
  • DRB-HICOM Group subsidiaries
  • Anonymized data is not subject to this section.
5. Storage and Protection of Personal Data

Your data is stored securely on AVM cloud servers located within Malaysia. We implement security measures including:

  • Controlled-access systems
  • Data encryption
  • Internal access restrictions
  • Breach notification mechanisms
6. Your Rights

You may:

  • Access or correct your personal data
  • Withdraw consent (some services may no longer be available)
  • Request data deletion (when legally permitted)
  • Cancel your account (data will be deleted or anonymized)
  • Contact us at 03-7711 2211 or digital@eon.com.my. Requests are typically processed within 15 business days.
7. Children’s Privacy

The EON SALES app is strictly for internal use by authorized personnel such as Sales Advisors, Assistant Sales Marketing, and Sales Managers. No external or underage users are permitted.

8. International Data Transfers

All data is stored on AVM cloud servers in Malaysia. If cross-border transfer is necessary, it will comply with relevant Malaysian laws.

9. Policy Updates

We may update this Policy from time to time. Significant changes will be communicated prominently. Continued use of the app constitutes acceptance of the revised Policy.

10. Contact Us

If you have questions or need to exercise your rights:

Phone: 03-7711 2211

Email: digital@eon.com.my

 

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